FAQ

Questions & Answers

If you have further questions outside of the ones shown below, contact us and let us know!

 

What is the booking process?

Typically we will have a consultation either in-person or virtually to answer any questions you may have about our packages, and to get to know more about yourselves and the details of the wedding thus far.


The most important here is to get a feel of personalities and if we’re a right fit! As we’ll be with you for most, if not the entire day we want to make sure you are both comfortable. We’re easy to work with, and low maintenance so there’s nothing to fear. :)

How do we book with you?

Once we decide to move forward, we will send over a draft contract for you to review and look for a deposit of 50% to reserve the date. The remaining payment can be delivered up to 10 days after the wedding date. We want to be flexible and can also accommodate monthly payment options if needed.

Do you attend rehearsals?

Each wedding is different from the next! If there is a rehearsal scheduled we will do our absolute best to attend and also provide guidance where necessary. We’ve been to our fair share of weddings and may have tips to make sure your photos and videos turn out the best they can.

Do you work well with other vendors?

We are professionals and expect the same treatment from other vendors, but if issues arise you can expect us to resolve it and focus on ensuring we have your moments captured as best as we can!

What is your turnaround time?

Depending on the volume of weddings, our delivery of photos and videos can range from 1-3 months from your wedding date. For photography packages we try to provide a small sample of photos as a sneak peek shortly after the wedding! If there are special requests in the meantime, please let us know and we will do our best to accommodate them.

Do you keep an archive of all the photos and videos from the wedding day?

Yes, we keep multiple copies of the footage captured from your wedding day and also have them across multiple devices. As an extra assurance, we also provide a USB copy to you after the wedding is delivered. Your memories are not going to be lost!

Time to get in touch?

If you're ready, then we're ready!

We're excited to hear from you, and can't wait to learn more details you have already planned for your special day.

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© Copyright 2024 — Everlove Films Inc.
Vancouver, British Columbia   |  Wedding Photography & Videography